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This tutorial contains instructions to fix the following issue: Windows 10 won't load correctly and shows only a black screen with cursor after installing updates. Description of black screen problem at system logon in Windows 10 : After updating Windows 10, the system restarts to install the updates. When the installation is completed and after typing the password at the login screen, the screen goes black and only the mouse cursor appears.
The unexpected black screen problem in Windows 10, can be occur for several reasons, so this troubleshooting guide, contains several methods to resolve the problem. The first solution, to fix the "Black screen with cursor" issue, on Windows 10 startup, is to completely shutdown your PC and restart. Press and Hold down the Power button for seconds, to fully shutdown your PC. Disconnect everything from your computer, including the power cord.
If you 're using a laptop, also remove the battery. Put back the Power cord and the battery and connect only any other device that needed e.
Keyboard, Mouse, Monitor. USB Storage devices, USB printers, 2nd monitor, etc. The second method to bypass the "black screen with cursor" issue on Windows 10, is to force open Windows explorer, by using the task manager:. Click ' Task Manager '.
Finally press the " 4 " key or the " F4 " in order to start Windows in Safe Mode. Then apply the below steps and solutions. Apply the instructions from this tutorial to enable the " Advanced Boot Options " menu. Then restart your computer and press the "F8" key to start Windows in Safe Mode. Type explorer. exe at the 'Open' box and click OK. Leave your system for minutes, to see if Windows loads the desktop and the icons.
Then search and install all available Windows updates and restart your system again to ensure that the "black screen" issue is resolved. The next solution that commonly fixes the Windows 10 black screen issue at system logon, is to disable the "AppReadiness" service. To do that:. Then from the ' File ' menu select 'Run new task '. Type services. msc and click OK. In the list of Services, locate and double-click to launch the 'AppReadiness' service's properties. Set the Startup type to Disabled or "Manual" and click OK.
Type msconfig and click OK. At 'Services' tab, check the 'Hide all Microsoft services' checkbox. Click the Disable All button and then click OK. Restart your computer. After restart and if Windows boots to desktop normally, run the "System Configuration" msconfig utility again and enable one by one the disabled services and restart your system, in order to find out which one causes the "black screen after login" issue.
Expand Display Adapters. Right click on the installed display adapter and select Uninstall device. Check the Delete the driver software for this device checkbox and click Uninstall. After uninstall, reboot the computer and let Windows to reinstall the drivers for the display adapter. If Windows cannot find the driver for the display adapter, then navigate to the VGA's manufacturer support site, to download and install the needed driver manually.
Type an account name e. User1 and a password if you want and click Next and Finish. At 'User Accounts' main window, select the new user and click Properties. Select the Group Membership tab. Place a dot at Administrator and click OK twice to exit.
Sign-in using the new account. If you can enter to the desktop, proceed and transfer all your files from your old account to the new one. If the above methods, doesn't help you, then try to restore your system to a previous working state. Type the following command and press Enter to launch 'System Restore'.
Click Next at the first screen. Select a previous restore point and click Next again. Follow the onscreen instructions to start the restore process. After System Restore, proceed and update all device drivers on your system, before updating Windows Another method that usually can fix many problems in Windows 10, is to repair Windows with an in-place upgrade.
For that task follow the detailed instructions at this article: How to repair Windows 10 with an in-place upgrade. Many times, it is better and less time consuming to backup your files and to RESET your PC or to perform a clean Windows 10 installation , than to try to resolve problems in Windows That's it!
Which method worked for you? Let me know if this guide has helped you by leaving your comment about your experience.
Please like and share this guide to help others. We're looking for part-time or full-time technical writers to join our team! It's about a remote position that qualified tech writers from anywhere in the world can apply. Click here for more details. How to , Tips , Tutotial , Windows , Windows 10 , Windows 11 , Windows 7.
How to , Office , Tutotial , Windows , Windows How to , Tutotial , Windows , Windows 10 , Windows Abdallah Ahmed July 26, am. Komolafe Tobi June 21, pm. This is not at all helpful, my screen is not displaying anything but the cursor on a black screen, I cannot see anything when I use any of the task manager solutions listed above. The screen is unresponsive to any keyboard input. ententen May 22, am. I have the same issue. Up down arrow couple times, enter 3. lakonst May 24, am.
Atanu das April 4, am. Thank U very much from the core of my heart solution 3 worked like a charm for me I had tried a lot of tricks before but this was my solution…. Albert February 6, am. Terry June 30, pm. Peter Rigg October 6, pm. Solution 4 worked after deleting ASUS HID Access Service. Very time consuming but worth it in the end, Many Thanks. Rizki September 25, am. Gal September 1, pm. OMG you saved me.
Besides gaming Im also working in my pc and you are my hero. Thanks alot solution 2 worked for me. Matt July 28, am. Sergio March 13, am. Your email address will not be published. Skip to content Menu. FIX: Windows 10 Black Screen with Cursor issue, after Update Solved This tutorial contains instructions to fix the following issue: Windows 10 won't load correctly and shows only a black screen with cursor after installing updates. How to fix: Windows 10 Black Screen with Cursor at System Logon.
Solution 1. Force shutdown and restart your PC. Solution 2. Open Windows Explorer using Task Manager. Solution 3. Disable the 'AppReadiness' service. Solution 4. Disable all the Third Party Services Non-Microsoft Services Solution 5. Uninstall the Display Drivers.
